The Insurance Adjuster Will Not Call Me Back

car accident photo using a phone

If you suffered a serious injury in a car accident, then the first thing you need to do is determine who is at fault. If the other driver is at fault, then you should take legal action and file a claim to seek financial restitution from his or her auto insurance policy. With an injury claim comes the hassle of having to negotiate with an auto insurance claims adjuster.

The Insurance Adjuster is Not Your Friend

It is important to understand that the insurance company for the other driver is not looking to pay you a fair and reasonable settlement. The company is looking to limit its liability so it can pay out as little as possible. This is because it is a business that wants to increase its profits. An insurance company increases its profits by trying to pay less in terms of claims. The tactic most of the claim adjusters use to decrease the amount of settlements is to delay everything.

The insurance adjuster won't call me back. What should I do?

Why the Insurance Adjuster is Not Returning Your Calls

There could many reasons why the insurance adjuster is not returning your calls. First, it could be due to the workload of the insurance adjuster. The second reason could be that he or she is not calling you back on purpose. The insurance company wants to pay as little as possible in terms of claims, so the adjusters try to delay the claims and put off the person who files the claim. The hope is that the claimant will get frustrated and just give up on actually obtaining a financial recovery from the insurance company.

What to do When an Insurance Adjuster Delays Your Claim

  • Cover Your Bases: If you have tried calling the insurance adjuster assigned to your claim and he or she is ignoring your calls, you should mail a hard copy letter and send an email (if you were provided with an email address). You should also fax a copy of the letter. Why? Because you are covering your bases and there will be no excuse that can used by the adjuster to say that he or she did not get your message.
  • Get Help from an Experienced Legal Professional: Hiring a personal injury lawyer can be helpful in situations like these. Most Houston personal injury attorneys do not charge upfront for assistance, so it would be a great way to hold the insurance company accountable for the claim. Having a legal advisor on your side often changes the posture and response time of an adjuster. So, whenever you feel that your insurance adjuster is not helping you get your claim processed quickly, you should reach out to a personal injury attorney in Houston.

Schedule a Consult with a Personal Injury Lawyer in Houston

If you or a family member suffered a serious bodily injury after a car accident in Houston, now is the time to take action against the negligent motorist who hit you. The experienced and skilled personal injury lawyers with Fleming Law Personal Injury Attorney, are ready to assist 737-201-0543.