Claims with AAA Insurance
The American Automobile Association (AAA) is a motor club organization that operates throughout North America. They have more than 58 million club members. AAA Insurance Company is headquartered in Florida and provides various types of policies including automobile, motorcycle, boat, ATV, and RV insurance. They also offer homeowners and renters insurance. AAA insurance is provided by various brands. In Texas, insurance is provided by Auto Club County Mutual Insurance Company and Auto Club Indemnity Company.
Reviews of AAA Insurance
While AAA states that they are customer-oriented, many of the customer reviews claim otherwise. AAA road service seems to be quite popular and reliable. However, insurance through AAA seems to be a different story. Some of the most common problems that were noted include poor customer service, exclusions on policies that are not stated and problems with claim settlements.
Customers who chose AAA for car insurance policies often regret the decision when they’ve suffered an injury from a car accident and have to file a claim. They mentioned poor response times and settlements that were too low. Furthermore, representatives often told customers that there was nothing more that could be done, forcing them to take a claim that seemed unfair.
How to File a Claim with AAA
If you need to file a claim with AAA, call 1-800-672-5246. AAA will assign a claim representative to your case. Your representative will contact you to discuss the details of the accident and make arrangements for vehicle repairs.
Keep in mind that any time you speak with a representative from an insurance company the conversation is likely being recorded. Therefore, be careful when speaking with your claim representative. In many cases, it is a good idea to talk to your car accident attorney before you speak with your insurance company’s claim representative.
How to Resolve Claim Disputes
Insurance companies often try to offer a claim settlement that is less than adequate for your injuries. You do not have to accept the settlement offer that is made. In fact, some companies expect to negotiate and therefore their first offer is quite low. They bank on the fact that many customers do not realize that they can refuse an offer so they get by with low settlements.
If you have been offered a settlement that seems low, it may be inadequate. An experienced car accident attorney will review your claim and assist in the negotiation process. In many cases, your lawyer will be able to negotiate a settlement that will meet your needs. Most insurance companies prefer to settle a case rather than having to go to court.
Sometimes negotiations still do not bring a reasonable resolution. In those cases, your attorney will handle the case as it proceeds to court. A judge or jury will ultimately decide on a fair settlement for your injuries. Many times the judgment is far more than what the company originally offered as a claim settlement.
If you have a claim with AAA Insurance, we can help. Our experienced legal team has helped with thousands of claims and we are here to assist you, too. Contact Michael P. Fleming & Associates, P.C. today for a free case review 713-221-6800.