Filing a Claim with Alinsco a.k.a. Empower Insurance Group
Empower Insurance Group has its headquarters in Fort Worth, Texas. They are a rather small insurance company, compared to many of the large national conglomerates. The company has been providing insurance policies to people in Texas since 2003. They are represented by independent agents and are one of the largest MGAs in Texas with more than 2,000 agents that offer Empower coverage.
Empower Insurance Group began as an independent agency in 1972. In 2003 the agency expanded and created Empower. More recently, the company expanded to include Alinsco Insurance Company to service Empower and other partners.
How to File a Claim with Empower Insurance Group
If you need to report a claim to Empower Insurance Group, you can by calling 1-877-437-5007 at any time of the day or night. While you can file a car accident claim online it will take longer to receive a response.
Although the company states that they are highly rated by customers, there are numerous complaints that indicate otherwise. There have been many complaints from consumers when dealing with Empower. Most complaints stem from low settlement compensation. The company seems to drag out the claims process, particularly when there is a disagreement. The adjuster requests numerous details and comparisons before agreeing to a settlement value.
It is also important to note that they, like most insurance companies, record all conversations with customers. This means that anything you say could be used to try to diminish or deny your claim.
Problems with Empower Claims
Empower and Alinsco are virtually the same company, yet in some instances the relationship is convoluted. Those who file claims with Empower may receive responses from Alinsco. The company has its own “Department of Resolution.” However, reports to this department may fall on deaf ears. There is no indication that the company tries to resolve customer complaints other than to make excuses for their actions.
If you are involved in filing a claim, you may expect delays and denials. Before you file a claim, it is helpful to consult with an experienced Houston car accident attorney. It is best to have all of your ducks in a row before you begin the claim process. Gather your medical records and reports, bills, police report, photos and anything else that is related to the accident.
The company may deny the claim or may offer a settlement that is too low. You do not have to accept a low settlement. If they offer you a settlement, be sure to have your attorney review it before you agree. If they give you a check, do not cash it because that could prevent you from taking further legal action.
It is often best to work with an attorney from the start when you have to file an insurance claim. Your lawyer will handle negotiations with the company and eliminate your stress and headaches over the situation. At Michael P. Fleming & Associates, P.C., we have experience helping thousands of people with their claims. Contact our office today to schedule a free consultation 713-221-6800.